4 OF 8
THE
PRINCESS AND THE MILK-SHAKE CARTON
It is not often I can remember the exact dates of
customer complaints but 6 September 1997 stands out because it was the day of
Princess Diana’s funeral and a quite bizarre incident happened. In order to give everybody a chance to watch
the funeral on TV, all shops closed on that morning. Later, at two o’clock, we reopened and within
ten minutes, I was called to see a customer.
As I got closer, I noticed red mist around her head, cheeks a-flush, hands
on hips and a trace of steam coming out of her ears. I detected she was annoyed about something. (Now bear in mind the sadness of the day.) "I am furious,” she began. “I have just driven my new car into your car
park and I drove over a McDonald’s milkshake carton, causing the contents to
splash out all over my new tyres. What
are you going to do about it?” I stood
staring at her like a rabbit locking onto the full beams of a juggernaut, my
face frozen, and wondering if I had just heard what I thought I heard. She looked at me and said, with menace,
“Well?” My head was searching for the number of a psychiatrist or a hit man. Eventually my mouth uttered an apology and an
offer of a free car wash. She demanded
the full wax and polish and I thought but didn’t say, “Yeah, first the car and
then you, baby.” I agreed to her demands
and she stomped out of the shop. As it
was raining, I was doubly cheesed off but I went out in my big mac to retrieve
the milkshake carton that had caused the McFlurry. The woman who had made an unhappy meal of it
had gone. It had been a burger of a day.
Coming up:
The high scallion job
The lag with the bags was a drag
From a bread stick to a set of garden furniture
The avocado bravado desperado affair
Coming up:
The high scallion job
The lag with the bags was a drag
From a bread stick to a set of garden furniture
The avocado bravado desperado affair
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