I have been tinkering with this book idea about management style and behaviour based on my own bosses
over four decades. "Career-View Mirror: 40 Bosses In Forty Years" is
a work in progress and I return to it from time to time to tinker some more.
Here is the draft introduction and following it, I have listed the one-word chapter headings to describe each boss's style.
(If publishers/editors are interested in a book or features, let me know - joecushnan@aol.com )
INTRODUCTION
In forty
years I have had forty bosses spread over seven different companies. I
don’t know how that sounds to you but to me it is an astonishing statistic. It
is not mathematically complex to work it out as one boss a year over four
decades on average, in retailing, wholesaling, tourism and business education,
but the answer to the arithmetic still amazes me. I have no idea if an
accumulation of so many bosses is an unusual affliction but, apart from
anything else, it gives the lie to the notion that one boss or, indeed one job
for life, is probably a pipedream.
I thought about my bosses, their
management styles, their strengths and weaknesses and their impacts on me
personally and on my career progression to construct professional advice I was
asked to give to some college students. The event was to help kids at
school to understand the world of work, the value of career choices and
ambitions, and to drive home to them the vital connection between productive
education, an appetite for learning and the quest to earn a continuous living.
The preparation for working life seminar was both a chance to share old-hand
experience and to prompt discussion about the reality of adult life. My
core role within the agenda was to encourage students to think about what they
have to offer a future employer and then to assist them in constructing CVs,
writing application letters and rehearsing mock job interviews. There was
a great deal of time spent talking about self-honesty, self-awareness, clarity
of realistic ambitions and how to manage the transition from academe to the
industrial landscape. In short, the seminar was a career planning
exercise, using student naivete and hard-earned experience to help steer lives
and careers.
As a
group leader on the day, my first task was to subject myself to a question
session where the students asked me about my own working life. I talked
about the companies I had worked for, the various jobs and responsibilities
therein, the educational and professional qualifications I offered employers,
my attitude to continuous personal learning and development, and the best and
worst experiences in my career. It was during this session that I first
considered my many bosses and the kinds of questions I would have asked them if
I had been allowed the opportunity to do what these kids were doing with me.
Here I was, an experienced manager of businesses, people, customers and so on,
sharing sage advice, and it occurred to me that some, perhaps not all, of these
students, would remember me and fragments of the advice and stories I had
related to them. Somewhere in the corners of their minds, my words might
just come back and help them on their way through life and work. It was
and is a big responsibility.
Many things shape us as human beings on the
path from the cradle to the grave, from family to friends, in school, in work
and in various lay-bys and cul-de-sacs along the road. If we are lucky,
we can build on the foundations of a good upbringing, influenced by sensible
parents, close siblings, positive teachers, fair employers and other mentors,
giving us a basis to at least know right from wrong. As we grow up, we
have opportunities to learn to understand how to conduct ourselves, the
advantages of good etiquette, bright personality, punctuality, reliability,
smart personal appearance, effective communication, team work and individual
drive, amongst many other things. A proportion of the human race either
chooses not to adopt these attitudes and approaches, or is deprived of a fair
shot at life because of background and adverse circumstances.
I remember
teachers as well as I remember employers and managers in my life. Some
were exceptional, full of energy and inspiration. Some were average men
and women who stumbled along, achieving or failing, according to their
individual abilities. Some, it has to be said, were downright appalling
as bosses and, in a couple of cases, as people. But, from the sublime to
the ridiculous, it was impossible not to learn something from every one of
them.
Part 1 of the book contains condensed, retrospective appraisals and
reflections of each of my forty bosses. Like the students in the seminar,
I am interested in reflecting their personalities and methods of working.
I have not named any of them and I have decided not to run through one to forty
in any career chronological pattern. I’ve shuffled the deck, so to speak,
because identifying individuals is irrelevant here. I want to share my
experiences of them as bosses to help anyone in a career or about to embark on
what is indeed a journey through life and not simply a final destination. I do
not necessarily agree with nor have followed all of the lessons and advice
here. I see these assessments as a kind of menu to prompt ideas, think
about solutions and promote discussion in a one-size doesn’t fit all management
world. Some of the lessons and advice might overlap, but that goes with
the territory. From the opening index, you will have noticed that each
chapter heading is one word intended to pinpoint my opinion of the style or
personality of the boss discussed. At the end of each chapter, I
have included a short scorecard, an estimation of how I rated each boss on
leadership credentials, inspiration, trustworthiness and how they cut it as an
overall management role model. It is not meant to be mathematically
scientific, more a snapshot of what these people meant to me.
In Part 2
of the book, I take a quirky but hopefully realistic and helpful A to Z look at
some of the things you can do if your career is interrupted by redundancy,
dismissal or any other form of “letting go”.
I hope
you have a great career, regardless of how many bosses you enjoy or endure.
Over to the Russian writer, Nikolai Gogol, for our initial team talk:
“As you pass from the tender years of
youth into harsh and embittered manhood, make sure you take with you on your
journey all the human emotions. Don’t leave them on the road, for you
will not pick them up afterwards.”
CHAPTERS
BOSS 1 - AMBITIOUS
BOSS 2 - BRUISER
BOSS 3 - BULLISH
BOSS 4 -
CONSISTENT
BOSS 5 - DRIVER
BOSS 6 - EAGER
BOSS 7 - EGOTISTIC
BOSS 8 - ERRATIC
BOSS 9 -
FREEWHEELER
BOSS 10 - FRIENDLY
BOSS 11 - FOCUSED
BOSS 12 – FUSSY
BOSS 13 – GRITTY
BOSS 14 – GROUNDED
BOSS 15 – HAUGHTY
BOSS 16 – HUMANE
BOSS 17 – HUMBLE
BOSS 18 –
HYPOCRITE
BOSS 19 –
INCONSEQUENTIAL
BOSS 20 - LAZY
BOSS 21 -
METHODICAL
BOSS 22 – MILITARY
BOSS 23 – PATIENT
BOSS 24 – PURITAN
BOSS 25 – RANTER
BOSS 26 – REAL
BOSS 27 –
REBELLIOUS
BOSS 28 – RUFFIAN
BOSS 29 –
SCRUPULOUS
BOSS 30 - SELFISH
BOSS 31 - SINCERE
BOSS 32 – SMUG
BOSS 33 – SNEAKY
BOSS 34 – SNOB
BOSS 35 – SOFT
BOSS 36 – SUPERIOR
BOSS 37 –
TENACIOUS
BOSS 38 -
UNCERTAIN
BOSS 39 - UPSTART
BOSS 40 – VETERAN